THIS SERVER-UP-SERVER-DOWN MINI GAME IS GETTING POPULAR, PART 32 OF A SERIES

Call me Madam Cosmik. Stare into my crystal ball. Not that closely. Be scared. It seems I was right.

During the server maintenance last Thursday, we performed a major upgrade to some of our database servers. At first the new servers performed flawlessly, but under heavy load at peak times, the new database servers are experiencing performance issues which have resulted in stability problems on certain realms, minor rollbacks and a problem with character retrieval upon login that some of you have reported.

Naturally we do not consider this an acceptable state of play for our customers. We are working around the clock to diagnose and remedy these problems. As a temporary solution, we have placed lower population restrictions on the affected realms; this results in queues when the population reaches a certain number. This is a short-term solution and, while undesirable, is in place to keep the realms more stable while we work on the main cause of the issues.

During the regular maintenance window that is scheduled for tomorrow, we will be making some additional changes that should allow us to increase the population restrictions on the affected realms. Our team is committed to resolving these issues as quickly and efficiently as they can. In the meantime, we appreciate your patience and understanding.

Well, gee. Thanks.

I'd like to know what book Blizzard got a hold of that said Customer Relations involves telling players important news after the players have to fucking figure out the changes for themselves.

When you take this Customer Relations route, consistency is not something you want to try to achieve.

So, you little WoWlings, strap on your belt and prepare for more "major upgrades" that seem to involve some guy standing in front of a server and scratching his head. And apparently according to Blizzard, all you people that have a job and want to play in the evening can go screw yourselves.

Oh, and don't forget to have a nice day.

Comments

[D-0ne]

I wish I cared as much about EQ as you do about WoW. I won't be buying WoW as I don't need the frustration.

Didn't play EQ last night and in fact haven't played over the last five days and I don't care. I've found MMORPG heaven.

[dedicated game servers]

this is so good. i just love to play games online.