Three recent replies from GOA, the company ruining running Warhammer Online in Europe:
1:
"As announced on our news, we took our registration and authentication
platforms down for maintenance this morning. We hope to be able to
bring them back online by early afternoon.
Game servers have been down for much of this morning, but after a successful and universal EU server reset, they seem to be stable. All in all, our servers performed well yesterday. This was, however, completely overshadowed by other problems. We are now back in full force and we hope to be able to resolve the most pressing issues during the day. Our number one priority is to allow our many Open Beta testers to try out the game, and by doing so provide us and Mythic with much valued data and feedback."
Game servers have been down for much of this morning, but after a successful and universal EU server reset, they seem to be stable. All in all, our servers performed well yesterday. This was, however, completely overshadowed by other problems. We are now back in full force and we hope to be able to resolve the most pressing issues during the day. Our number one priority is to allow our many Open Beta testers to try out the game, and by doing so provide us and Mythic with much valued data and feedback."
- MagnusK, GOA Community Guy
2:
"Dear all,
I rarely address players directly, but I wanted to write you as too few of you have been able to access the open beta today.
As my team explained in the previous post, although we have opened the servers and corrected numerous issues during the last 24 hours but we have not yet solved the issue of saturated Open Beta key activations that we’re currently experiencing. I am sincerely sorry for this, and I understand all the frustration the situation has spawned.
Today was a dark day. We expected a massive influx of players, but reality was even harsher.
I personally commit that we will communicate to you as clearly as possible on the resolution of these current issues. My goal is to give Warhammer Online the success it deserves. Be ensured that all GOA teams, with Mythic’s support, are working hard to bring you the best possible game experience."
I rarely address players directly, but I wanted to write you as too few of you have been able to access the open beta today.
As my team explained in the previous post, although we have opened the servers and corrected numerous issues during the last 24 hours but we have not yet solved the issue of saturated Open Beta key activations that we’re currently experiencing. I am sincerely sorry for this, and I understand all the frustration the situation has spawned.
Today was a dark day. We expected a massive influx of players, but reality was even harsher.
I personally commit that we will communicate to you as clearly as possible on the resolution of these current issues. My goal is to give Warhammer Online the success it deserves. Be ensured that all GOA teams, with Mythic’s support, are working hard to bring you the best possible game experience."
- Ghislaine Le Rhun, GOA CEO
3:
"Overall then, some things went right - not many to be sure and the
important things certainly didn't. We made some mistakes, we expected
many problems and we found some entirely different ones. We
disappointed many of you by not letting you get into the open beta when
we said you would and for that I am sorry. All of us are disappointed
that we couldn't bring you the service you expected. I wasn't at work
yesterday, Magnus was the man on the scene covering the situation, but
I did keep a close eye on forums and was in contact with the guys in
the office. A lot of what was said yesterday here and on other forums
was entirely out of line. Of course you were disappointed and criticism
is certainly warranted but frankly many of the posts made about the
situation were borderline sociopathic. If having delayed access to a
beta test really drives you to such depths of anger and fury that you
felt compelled to make the death threats, racial slurs and other deeply
unpleasant posts then - and there is no polite way to put this - there is something wrong with you."
- IanC, Annoyed That His Day Off Was Interrupted
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